FAQ
How long does delivery take?+
1-3 business days in Ulaanbaatar, 3-7 days to the countryside via Mongol Post.
How long do the candles burn?+
About 35-40 hours. We recommend burning no more than 1-2 hours at a time.
Can I cancel my booking?+
Yes, up to 3 hours before your session. Please call 88421818
How do discount tiers work?+
At 1M MNT of lifetime purchases you get 8%, at 3M — 15%. The two tiers above those carry larger discounts and unlock once you reach them. Tiers upgrade automatically; check your account page.
Where are you located?+
Монголын зохиолчдын эвлэлийн хороо 2 давхарт 201 тоотод байрладаг. Ажлын цаг 10:00–20:00 Даваа гарагт амарна. 7 хүрдний энергийн лаа дэлгүүр Метромалл, 3 давхарт. Ажлын цаг 10,00-20,00, Бүх өдөр ажиллана.